eLearning Excellence Centre (EEC)
Faculty Development Functions at EEC
1. Digital Teaching Competency Building
- Train faculty in:
- Online and hybrid teaching methods
- LMS tools (Moodle, Canvas)
- Video lecturing, content creation, and digital assessment
2. CPD Programmes & Certification
- Offer structured development tracks:
- Certified eLearning Lecturer (CeLL)
- Certified AI Specialist in Education
- CPD-accredited micro-courses and workshops
3. AI-Powered Teaching Integration
- Upskill educators to use:
- AI tools (ChatGPT, adaptive systems, analytics dashboards)
- Predictive student support and feedback automation
- Ethical AI practices in teaching
4. Peer Coaching and Mentoring
- Facilitate faculty learning communities and peer mentoring
- Promote reflective practice and collaborative innovation
5. Academic Leadership & Change Management
- Train department heads and programme leads in:
- Leading digital transformation
- Strategic planning for online education
- Change management in academic environments
6. Evaluation and Recognition
- Develop systems for:
- Teaching performance evaluation (surveys, LMS data, peer review)
- Recognition of excellence in digital teaching
7. Faculty Resource Hub Development
- Maintain a digital repository of toolkits, templates, and guides
- Provide on-demand support materials for teaching and course design
Functions of the Quality Assurance (QA) Unit at EEC
- 1. Developing QA Frameworks for Digital Learning
- Create and maintain a structured QA framework aligned with:
- ISO 21001 (Educational Organizations)
- SCORM / xAPI / LTI technical standards
- QAA (UK), EQAVET (EU) academic guidelines
- Apply QA across content, assessment, delivery, and platform usability
- 2. Course and Programme Evaluation
- Evaluate eLearning courses for:
- Curriculum alignment
- Instructional design effectiveness
- Accessibility and inclusivity (e.g., WCAG 2.1 compliance)
- Engagement and interactivity levels
- Use tools like:
- Rubrics
- Peer review checklists
- Student feedback analytics
- 3. Assessment Validity and Reliability
- Audit the design, delivery, and grading of assessments to ensure:
- Fairness and consistency
- Alignment with learning outcomes
- Valid use of AI or auto-grading tools
- 4. Platform and System Monitoring
- Continuously test LMS platforms (e.g., Moodle, Canvas) for:
- System uptime and performance
- Data security and GDPR compliance
- User experience and navigation
- 5. Faculty and Course Accreditation Support
- Ensure all courses meet requirements for:
- CPD certification
- Institutional or third-party accreditation
- Ofqual-aligned partnerships, if applicable
- Review capstone projects, instructor credentials, and course audits
- 6. Learner Feedback and Satisfaction Surveys
- Design and manage:
- End-of-module surveys
- Course evaluation forms
- Net Promoter Score (NPS) tools
- Analyze feedback to identify gaps and improve future delivery
- 7. Internal Audits and Continuous Improvement
- Conduct periodic reviews and publish QA audit reports
- Track KPIs such as:
- Completion rates
- Learner performance
- Platform usage
- Complaint resolution time
- Implement a Plan-Do-Check-Act (PDCA) loop for quality enhancement
- 8. Staff QA Training and Certification
- Train all relevant staff in:
- Quality standards in eLearning
- Assessment verification
- QA documentation and audit readiness
- Offer credentials like:
- Certified eLearning Quality Assurance Consultant (CeLQAC)
- 9. External QA and Benchmarking
- Engage with international QA bodies such as:
- QAA (UK)
- EQAVET (EU)
- UNESCO & Commonwealth of Learning
- Benchmark practices against peer institutions and global trends
- 10. Incident Reporting and Risk Management
- Create protocols for:
- Plagiarism and academic integrity
- System failures or breaches
- Learner grievances or technical issues
- Maintain a risk register and mitigation strategies
